4 Ways AI Can Improve the World

Artificial intelligence still sounds intimidating as a concept. Sure, we know a lot more about it as it develops, so the stories of AI going rogue no longer hold the same appeal they once did. The doomsday scenario of that kind is becoming more and more unlikely.

The technological advance is changing the world rapidly. And that is a good thing. So, here is an upbeat piece for you – 4 ways AI can improve the world.

Self-Driving Cars

Despite a few hiccups in the past years, we can guess that the bugs are going to be ironed out in the next 50 years or so. What does this mean for everyday people? A couple of things, actually.

Anthony Quintano from Westminster, United States, CC BY 2.0 https://creativecommons.org/licenses/by/2.0, via Wikimedia Commons – cropped

First off, we will no longer have to take driving exams, which is going to be a great relief for those unable to drive for whatever reason, including weakened reflexes and impaired vision.

Secondly, the number of car crashes is going to drop significantly. As long as the vehicles are properly calibrated, there will be no more car accidents, particularly those involving distracted and overworked drivers, speeders, and those that drive under the influence. All of that will be a thing of the past.

Finally, it is not only the transport of passengers but also that of cargo that is going to be affected. Deliveries of goods are going to be made in a timely and efficient manner.

Customer Service

What happens when you call a rep from a company in order to file a complaint or ask a specific question. It was not that long ago that we had to suffer from automated options. In fact, a lot of people still do.

Compare that to your phone assistant. They tell you jokes, find what you are looking for, and make suggestions. Now imagine that, only better. AI customer service will go all out to help you book appointments, make reservations, answer questions, and register complaints. Your phone is almost there anyway.


Despite the increasing security online, there are still hackers trying to bring down systems or steal data. Even the tech giants are not immune to data breaches. We often see that cybersecurity is one step behind the online attackers. What if AI could calculate the odds and targets of the attacks? AI can be trained to recognize malicious patterns of foreign software before there is an attack and prevent harm. It can also implement preemptive security measures in anticipation of what is to come.


We already see the machines doing a lot in manufacturing. Sorting through products, removing faulty units, packing, stacking boxes, and so on are just some of the duties of robots that rely on AI to do what needs to be done.

This does not eliminate the need for humans, though, at least not completely. We still need workers to make sure everything is going according to plan and to perform tasks that are still too complicated for the machines.